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Nobody understands measurement and analysis better than SMS. We know from experience that quantitative approaches deliver real business value.

Improvement and measurement are two sides of the same coin. Organisations are unlikely to achieve lasting performance improvements without a sustained, successful, measurement regime. Yet many organisations still struggle to implement and sustain successful software measurement programmes. This is where applying SMS's unsurpassed expertise in techniques for functional size measurement, estimating, quantifying and evaluating software intensive systems can make the one change that really needs to be made to improve software performance.

Software Measurement Services (SMS) began life in 1994 as the Guild of Independent Function Point Analysts with an emphasis on excellence and rigorous standards in functional size measurement. The company was renamed in 1998 to reflect our emphasis on applying our experience of measurement and improvement methods to achieve business benefits for our customers.

Companies who use our services can expect to see real improvements in their bottom line results. These benefits are brought about by a reduction of cost due to a lowering of wasted effort and rework; an increased market share due to improved customer satisfaction; and an increase in the quality of the software they deliver to their clients. They also benefit from improved predictability in their processes allowing them to make profitable bids for work with less risk.

Clients who have their own metrics functions still find our range of expertise and experience invaluable in assisting them control their business endeavours.

SMS works across Europe and Scandinavia, and our consultancy team includes a fluent French speaker (French national).

SMS offers training, mentoring, coaching and consultancy in:

Balanced IT Scorecard

Capability assessment

CxO Workshops

Estimating

FPA (inc FPA Audit)

Gap Analysis

GQM

Improvement models

  • CMMI
  • ISO 20000
  • ITIL
  • COBIT
  • SPICE/Automotive SPICE
  • Six Sigma
  • Others

Performance Baselines

Risk Management Workshops

Scope Study

Software Portfolio Analysis

Software Process Improvement

Software Size Measurement

SMS Team

SMS has an extensive network of highly experienced consultants working to SMS quality standards. Meet the team.

Many SMS consultants have contributed significantly to the development of industry standards at both national and international levels. They have been instrumental in establishing not only the ISO standards for functional size measurement (ISO 14143), but also have contributed to creation of the COSMIC sizing method (now ISO/IEC 19761:2003).

SMS consultants have participated in the Counting Practices Committees of the design authorities for IFPUG FPA, Mark II FPA and COSMIC and worked with the British Standards Institute (BSI) and the International Standards Organisation (ISO) Work Group 12. Currently, the national representatives on ISO WG12 for both the United Kingdom and the Republic Of Ireland operate as SMS consultants.

SMS Director Tony Rollo contributes to the International Software Benchmark Standards Group and was instrumental in developing the ISBSGs Standard Benchmarking Process.

SMS Directors Grant Rule and Tony Rollo, and many of the SMS team, are frequent presenters at industry conferences such as the European SEPG, UK Software Metrics Association, SMEF, ITSMA, Software Best Practices, Process Improvement Forum, NASCOMM, IEEE, BCS and SPIN events. Tony Rollo's speaking credentials include the Chinese Process Improvement Conference.

SMS Clients

SMS has partnered a number of Clients over many years, supporting the progress of change, measurement and improvement programmes.

  • 2008           Systematic Software Engineering A/S
  • 2007           DEFRA
  • 2007           Provident Insurance
  • 2007           RBC Dexia
  • 2007           Crimsonwing
  • 2007           DIEU/Terma A/S
  • 2007           Computerland SA
  • 2007           Vodafone UK
  • 2006           Yorkshire Building Society
  • 2006           Cap Gemini
  • 2006           DWP
  • 2006           Blackwell Publishing
  • 2006           Serco
  • 2005           AXA Sunlife
  • 2005           BT Consulting & Integration
  • 2005           Cap Gemini
  • 2005           Capula
  • 2005           The Carphone Warehouse
  • 2005           Department of Work & Pensions
  • 2005           IBM Transport & Logistics
  • 2005           KPMG
  • 2005           Perkin Elmer
  • 2005           Police IT Organisation
  • 2005           Symbian
  • 2005           Vivista
  • 2004           DSTi
  • 2004           European Commission
  • 2004           HVR/MOD at Abbey Wood
  • 2004           Accenture
  • 2003           ATOS Origin
  • 2003           Fujitsu Services
  • 2003           Robert Bosch GmbH
  • 2002           Educational Building Society
  • 2002           KLM
  • 2002           Liberty IT
  • 2002           NFU Mutual
  • 2002           Smith’s Aerospace
  • 2001           Allied Irish Bank
  • 2001           AmitySoft (India)
  • 2001           Bank of Ireland
  • 2001           Lancashire County Council
  • 2001           MGI eBusiness
  • 2001           Severn Trent Water/Systems
  • 2000           Clearstream Financial Services
  • 2000           CompuWare
  • 2000           Ford Motor Co. (Europe) Ltd
  • 2000           HM Land Registry
  • 2000           J P Morgan
  • 2000           Sainsburys Supermarkets Ltd
  • 2000           Tanning Technology
  • 2000           The Walt Disney Company
  • 1999           Bank of Scotland
  • 1999           BBC
  • 1999           British Aerospace
  • 1999           British Airways PLC
  • 1999           Inland Revenue
  • 1999           Lord Chancellor's Dept
  • 1999           Price Waterhouse Coopers
  • 1999           Swiss Re Life Health Ltd

Software Measurement Services Ltd.
124 High Street, 
Edenbridge, 
Kent, 
TN8 5AY 
United Kingdom  
  tel +44 (0) 1732 863 760
  fax +44 (0) 1732 864 996
 e-mail: sales@measuresw.com
  www.measuresw.com

© Copyright 1997-2004 Software Measurement Services Ltd. All rights reserved.

                                               
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