About Software Measurement Services

SMS Ltd. is a leading European specialist in business metrics for delivering value from IT systems.

This makes us uniquely placed to support organisations seeking to take a sustainable, knowledge-based approach to improving business performance.

SMS works throught the UK, across Europe and Scandinavia. Our consultancy team includes consultants fluent in French speaker (French national) and Spanish.

SMS offers training, mentoring, coaching and consultancy in seven key areas which support performance improvement:

1. Effective leadership - vision and strategy
2. Systems thinking - taking a whole-life view of performance
3. Source for value - outcome-focused supply and supplier management
4. Responsibility-based planning - gathering the evidence, setting the goals, managing performance
5. Improve performance - management commitment to change, engendering a focus on business benefit
6. Manage change - communicating strategy
7. Learning organisation - retaining, capturing and applying knowledge

SMS Team

SMS has an extensive network of highly experienced consultants working to SMS quality standards. Meet the team.

Many SMS consultants have contributed significantly to the development of industry standards at both national and international levels. They have been instrumental in establishing not only the ISO standards for functional size measurement (ISO 14143), but also have contributed to creation of the COSMIC sizing method (now ISO/IEC 19761:2003).

SMS consultants have participated in the Counting Practices Committees of the design authorities for IFPUG FPA, Mark II FPA and COSMIC and worked with the British Standards Institute (BSI) and the International Standards Organisation (ISO) Work Group 12. Currently, the national representatives on ISO WG12 for both the United Kingdom and the Republic Of Ireland operate as SMS consultants.

SMS Director Tony Rollo contributes to the International Software Benchmark Standards Group and was instrumental in developing the ISBSGs Standard Benchmarking Process.

SMS Directors Grant Rule and Tony Rollo, and many of the SMS team, are frequent presenters at industry conferences such as the European SEPG, UK Software Metrics Association, SMEF, ITSMA, Software Best Practices, Process Improvement Forum, NASCOMM, IEEE, BCS and SPIN events. Tony Rollo's speaking credentials include the Chinese Process Improvement Conference.

SMS Partners

IT Optima IT Optima is an analysis company specialising in measuring and benchmarking companies' IT utility value. Their focus is on helping companies achieve the optimal performance from their IT systems.
NixonBrooke NixonBrooke is an independent team of specialist consultants dedicated to helping clients get world class performance from investment in IT.
Process Transition International, Inc. SEISM authorised lead assessors for CBA IPI and SCAMPISM. CMMI® . PTI offers CMM® based Consultancy, Training and Books for assessing and improving software processes.
Software Engineering Institute Part of the Carnegie Mellon University and home of the CMM® and CMMI®
TBL TBL is an established, independent boutique consultancy specialising in major transformation initiatives and project management for large organisations.

SMS Clients

SMS has partnered a number of Clients over many years, supporting the progress of change, measurement and improvement programmes.

2008           Systematic Software Engineering A/S

2007           DEFRA

2007           Provident Insurance

2007           RBC Dexia

2007           Crimsonwing

2007           DIEU/Terma A/S

2007           Computerland SA

2007           Vodafone UK

2006           Yorkshire Building Society

2006           Cap Gemini

2006           DWP

2006           Blackwell Publishing

2006           Serco

2005           AXA Sunlife

2005           BT Consulting & Integration

2005           Cap Gemini

2005           Capula

2005           The Carphone Warehouse

2005           Department of Work & Pensions

2005           IBM Transport & Logistics

2005           KPMG

2005           Perkin Elmer

2005           Police IT Organisation

2005           Symbian

2005           Vivista

2004           DSTi

2004           European Commission

2004           HVR/MOD at Abbey Wood

2004           Accenture

2003           ATOS Origin

2003           Fujitsu Services

2003           Robert Bosch GmbH

2002           Educational Building Society

2002           KLM

2002           Liberty IT

2002           NFU Mutual

2002           Smith’s Aerospace

2001           Allied Irish Bank

2001           AmitySoft (India)

2001           Bank of Ireland

2001           Lancashire County Council

2001           MGI eBusiness

2001           Severn Trent Water/Systems

2000           Clearstream Financial Services

2000           CompuWare

2000           Ford Motor Co. (Europe) Ltd

2000           HM Land Registry

2000           J P Morgan

2000           Sainsburys Supermarkets Ltd

2000           Tanning Technology

2000           The Walt Disney Company

1999           Bank of Scotland

1999           BBC

1999           British Aerospace

1999           British Airways PLC

1999           Inland Revenue

1999           Lord Chancellor's Dept

1999           Price Waterhouse Coopers

1999           Swiss Re Life Health Ltd