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SMS provides consultancy for and training in assessing an organisation's capability to develop, maintain and/or support either software or complete systems. Any size of organisational unit can be assessed, from a small team of people to entire companies, agencies or other organisations. The results can be used to:
- identify and prioritise process improvement requirements
- provide a baseline against which changes in capabillity can be tracked
- enable comparison between potential suppliers, whether in-house or external (outsourcing, sub-contract, etc).
Capability can be assessed against one or more industry models as well as an organisation's own process standards. SMS supports:
- CMM®
- CMMI® v1.2 (Staged and Continuous Models)
- ISO 9001/2000
- ITIL
These models provide a qualitative assessment of capability. This can be combined with quantitative evaluation for Measuring Performance.
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