|
|
|
Why is an Audit needed?
Whether the work is performed internally or outsourced to an external supplier, it is essential to carry out regular audits and reviews for existing processes. This is to:
- ensure they are performing correctly
- highlight any areas where there may be shortfalls or where additional assessments are needed
- check improvement plans are adequate and being correctly executed
- verify that the measurements employed are appropriate, consistent, correct and complete
- indicate what corrective actions can be instigated to correct deviations
- provide input, such as lessons learned, into the next planning cycle.
Audit Procedures
SMS can provide a thorough, formal examination of a software project, or of development, maintenance and support teams. This produces a factual report defining the situation and status. The audit package includes the definition of the criteria to be used, which will be based on International Standards and on the requirements and expectations of the parties involved. Contractual obligations can also be evaluated and advice given on negotiations for ongoing partnerships. These audits assume input, negotiation and commitment by all parties.
For audits of external supplier performance we provide an independent, objective and professional view of the situation. We ensure that the chosen criteria and indicators are relevant and measurable.
|
