Organisational Reporting, Collection & Analysis

Background

All software producers, whether commercial software vendors or in-house IS/IT departments, face the challenge of delivering solutions faster, at lower unit cost and to a higher quality than in the past.

Managing such activities requires accurate, reliable and up-to-date performance information.

For most software producers, developing and implementing a performance measurement programme is not a core business competency.

Now there is a new option...

Assign this function to SMS, the software performance measurement specialists.

Objectives: What our service offers

SMS provides a service for the development, implementation and operational management of your software performance measurement programme.

By working closely with your management team, SMS will quickly design, develop and implement the various components of a measurement programme, specifically tailored to your needs and requirements. We will do this with minimum disturbance to your software engineers and we will integrate with your Project Office activities. Or we can re-vitalise existing measurement activities.

Scope

SMS' ORCA service provides clearly defined processes and procedures covering the agreed organisational and measurement programme scope. The ORCA service can include any or all of the following:

• Performance measurement objective setting
• New development projects and support, maintenance and enhancement of existing software
• Single or multi-site, or multi-country
• Raw data collection, e.g. measuring required or delivered software size, quality or process data
• Storage of product, project and process data in a repository dedicated to your organisation
• Production of routine and ad hoc reports to project, departmental and senior managers
• Providing benchmark comparisons enabling you to compare your performance against industry peers

SMS provides you with a managed service

Let us manage your measurement programme

SMS specialises in the design, provision and support of services and products based on our core competency of Software Measurement. Why not let us apply our skills to help you manage your core competency?

Reporting and follow-up action

SMS will report to you at regular agreed intervals, or provide ad hoc reports on request.

As experts in software measurement data collection and analysis, we can help your software engineers interpret and present the data in ways that clearly indicate progress or problem areas. SMS consultants can help you to identify appropriate performance improvement actions.

Benefits

Major benefits can flow from assigning responsibility for your software measurement programme to SMS:

• Rapid implementation of your software measurement programme
• Reduced cost compared to typical in-house implementations
• Assurance of high data quality, expert interpretation and objective analysis
• Measurements focused upon your improvement priorities
• Take advantage of the latest developments and thinking in software performance measurement
• External involvement reinforces the 'measure to improve' message
• Vastly increased chance of success