Overview of the CMMI® 
Understand the relevance of the most popular model for process improvement and how it can benefit you and your organisation
Using and Implementing the CMMI® / Intro to the CMMI® SE/SW/IPPD/SS 
How to use the model for appraising and improving an organisation's processes
Senior Managers Briefing in the CMMI®
Sponsorship is an essential factor for improving performance – understand the manager’s crucial role & the actions needed to generate & sustain commitment
The Principles of Lean Management
Understand how focussing on customer value, the removal of waste and continuous product flow will revolutionise your performance
Inspections and Peer Reviews 
Learn and experience the various roles necessary for reviews that are effective and efficient at detecting and removing defects
