| Balanced IT Scorecard |
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An Introduction to the Use of a Balanced IT Scorecard 
Understand how a balanced scorecard can contribute to understanding and improving the performance of an IT group
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Design and Implementation of a Balanced IT Scorecard  
Go beyond the theory to derive the components of a balanced scorecard linked to your organisation’s business goals
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| CMMI® - the model |
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Overview of the CMMI®
Understand the relevance of the most popular model for process improvement and how it can benefit you and your organisation
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Using and Implementing the CMMI® / Intro to the CMMI® SE/SW/IPPD/SS 
How to use the model for appraising and improving an organisation's processes
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| Estimating |
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Early Estimating of Software Size
A systematic & repeatable way to estimate using the partial information available during the first days of a project
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Practical Estimating for Software Projects
Predict and control the effort, team size, schedule and cost of your software projects using proven methods
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DELPHI Estimation Workshop
DELPHI provides teams with a methodical approach to estimating that ensures all available information & experience is taken into account
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Estimating for Projects based on Use-Cases and the IBM/Rational Unified Process
Determine use-case size, effort, schedule and cost so your team can negotiate the cost/benefit landscape and agree development priorities with stakeholders
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Estimating in Internet Time/Estimating for Web Developments
Extremely rapid development cycles necessitate just-in-time estimating to minimise risk and to assure incremental delivery runs smoothly
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| Functional Size Measurement |
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Uses and Benefits of Function Point Analysis
Learn how FPA can help your projects manage the acquisition, development, integration and support of software systems
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Practical use of IFPUG Function Point Analysis
Learn the most popular technique for measuring the functional size of software applications and projects
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Practical use of MkII Function Point Analysis
Learn the UK Government’s preferred technique for measuring the functional size of software applications and projects
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COSMIC FFP for Sizing & Estimating MIS and Real-Time Software Requirements
Learn how to measure the software component of software-intensive systems using the latest ISO-standard method
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Function Point Counting Workshop
Apply your skills in a coached workshop – consolidate your skills and experience on the job.
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FPA Follow-Up Workshop 
An advanced workshop to help experienced practitioners resolve the issues that arise when using unfamiliar technologies.
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Counting Object-Oriented Applications and Projects
An advanced workshop for practitioners wishing to apply functional size measurement in object-oriented environments.
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Sizing E-commerce Applications
An advanced workshop for practitioners wishing to apply functional size measurement to internet-based solutions
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| Implementing Performance Improvement |
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Senior Managers Briefing in the CMMI®
Sponsorship is an essential factor for improving performance – understand the manager’s crucial role & the actions needed to generate & sustain commitment
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| Inspections & Peer Reviews |
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Inspections and Peer Reviews
Learn and experience the various roles necessary for reviews that are effective and efficient at detecting and removing defects
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| Lean Management & Value Stream Mapping |
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The Principles of Lean Management
Understand how focussing on customer value, the removal of waste and continuous product flow will revolutionise your performance
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| Risk Management |
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Managing Project Risk
Learn a systematic, repeatable approach that ensures teams identify, monitor and mitigate the threats to successful delivery of stakeholder requirements
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Risk Analysis Workshop
Use this team workshop at any time during a project to identify threats to your project and agree what to do to ensure success
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| Software Measurement for Projects |
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Manager’s Guide to Software Measurement
Understand how disciplined, quantitative practices can be used to control costs and maximise productivity.
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Using the Goal-Question-[Indicator]-Measure Technique
A popular and systematic method for ensuring good design of metrics for use in a measurement programme.
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Goal-Question-Measure Facilitated Workshop
Use the GQM technique to derive a set of measures to measure progress toward your goals.
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| Supplier Capability Evaluation |
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Supplier Capability Evaluation – an Overview
Understand the proven, CMMI-based approach used by world-class organisations to evaluate & select suppliers to minimise risk
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