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Understand how a balanced scorecard can contribute to understanding and improving the performance of an IT group
Description
A general introduction to the concepts, principles, uses and benefits of a Balanced IT Scorecard (BITS). Provides participants with an overview of BITS design; how to link the BITS to the organisation’s vision & strategy and communicate with the organisation’s workforce; the challenges faced during implementation; and the crucial product, project and process measures.
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| Available as: |
| half day overview
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| Intended Audience: |
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Project stakeholders, sponsors, project managers, team members, S/EPG and PAT members
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